How do I change/adjust my order/shipping address?
If you need to adjust or update your shipping address, please reach out to our team at swag@helloseven.co and we can update your account

HELP! My confirmation email left out one of my purchases! What do I do?
If a product you tried to purchase did not appear in your confirmation email, that purchase did not go through and you should submit another transaction to ensure that product was purchased.

What is sizing like?
Our swag is standard unisex sizes. Specific measurements forthcoming.

I would like all my purchases to arrive in one box.
We can appreciate that getting everything in one box can make tracking your swag easier, however, we are not able guarantee that all products will be arriving in the same box. We have curated our collection so that we're offering the best quality products, so your order may arrive in multiple shipments. Don't worry - we'll make sure you're able to track it all!

Can I send to multiple addresses?
Each order can only be mailed to one address, but you are welcome to make multiple orders to send swag to a few (very lucky) friends!

Do you ship Internationally?
Right now, we're only able to send the Rich Bitch necklace internationally. We're currently working with our Shipping partners to set up international shopping. Stay tuned!

My question isn’t answered here. Who can help?
If you can't find what you need, our team is ready to help over at swag@helloseven.co

Am I able to return my swag?
Right now, all sales are final. If you receive a product that is broken or damaged, we will arrange to get you a replacement product.

When can I expect my swag?
We're so excited to send out your swag! Right now, our suppliers are on track to fulfill all purchases made during Cyber Weekend in time for Christmas, however, we are aware of the extensive supply chain disruptions and end of the year mail volume that may pop up to say hi. Know that we're doing everything we can to get you everything to your doorstep ASAP.